Fixed an issue with compatibility with Cloudflare R2 S3-compatible storage service
Fixed an issue with granular restore of symlinks when Comet Backup is running on a non-Windows OS
Fixed an issue with granular restore of NTFS partitions on MBR with an invalid partition type flag
Fixed an issue with inconsistent behaviour of granular restore from Disk Image backups where the partition table was not included
Fixed an issue with granular restore of disk images if the image is contained within a directory with certain names
Fixed an issue with granular restore when selecting files from a Disk Image partition extent following a deselected extent
Fixed an issue with missing non-disk-image files when browsing parent directories in granular restore mode
Fixed an issue with missing partition names for display in granular restore mode
Fixed a cosmetic issue with the dropdown mode selector for Hyper-V Protected Items
Fixed an issue causing excessive memory usage when compressing large index files during a retention pass
Fixed a cosmetic issue with the Disk Image restore dialog in the Comet Server web interface and the Comet Backup desktop app
Fixed a cosmetic issue with the Object Lock configuration in the Comet Server web interface
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
Fixed an issue with ‘not found in index’ error messages when restoring from some recent backup job snapshots that were created simultaneously with a retention pass
Fixed an issue with default Protected Items displaying “Not yet run” in the Comet Backup desktop app despite having run
Fixed an issue where default Protected Items with the option “Update existing devices” enabled could have their configuration menu opened through the user’s Protected Items table in the Comet Server web interface
Fixed an issue where default Protected Items with the option “Update existing devices” enabled still displayed the “Configure” button in the Comet Backup desktop app
Removed the AWS and Wasabi Object Lock dropdown options in the replication dialog on the Comet Server web interface
Fixed an issue with browsing and restoring files from a Disk Image backup where the original partition data was not part of the backup job
Fixed an issue with browsing files from disk partitions created by non-Windows systems
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
Fixed an issue with the Comet Server stats endpoint returning Internal Error in some specific scenarios.
Fixed an issue with the Comet Server stats processing returning incorrect stats for previous days
Fixed an issue with browsing and restoring one or more files from Hyper-V backup
Fixed an issue with CVE-2023-44487 HTTP/2 Rapid Reset Attack
Fixed an issue with Files and Folders Protected Items being configurable through the Comet Server web interface while restricted by policy
Fixed a cosmetic issue with pixelated text in the Comet Backup desktop app on multi-screen setups
Fixed a cosmetic issue with the ‘Configure’ text being in the wrong location in the Comet Backup desktop app
Fixed an issue with Storage Vault configuration if the Object Lock duration was set to zero days
Fixed an issue with Virtual Storage Vault policy options being available incorrectly when configuring a schedule for a Protected Item
Fixed an issue with the list of allowed Storage Vault types not being immediately visible when editing admin permissions in the Comet Server web interface for an admin user with the “Restrict available Storage Vault types” setting enabled
Fixed an issue with a non-existent empty Protected Item being shown in the Comet Backup desktop app after restoring a snapshot from other device
Fixed an issue with the Restore dialog in the Comet Backup desktop app showing snapshots from another devices as if they were from the current device
Fixed an issue with the Policy Protected Items getting multiple unknown entries when the dialog for the OS picker is cancelled.
Fixed an issue where Microsoft 365 email backups would error instead of warn for server-side retrieval failures
Fixed an issue with the desktop application not launching after installation when “Launch Comet Backup” is checked on Windows Server
Fixed an issue with handling unexpected files inside an S3-compatible storage location
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
Fixed an issue with CVE-2023-44487 HTTP/2 Rapid Reset Attack
Fixed an issue with MySQL streaming restore raising packet size errors when restoring large blobs
Fixed an issue that prevented using Spanned storage for Storage Role in the Comet Server web interface
Fixed a cosmetic issue with spacing around the warning message when viewing stale vault analysis information in the Comet Server web interface
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
Fixed an issue with CVE-2023-44487 HTTP/2 Rapid Reset Attack
Fixed an issue with MySQL streaming restore raising packet size errors when restoring large blobs
Fixed an issue that prevented using Spanned storage for Storage Role in the Comet Server web interface
Fixed a cosmetic issue with spacing around the warning message when viewing stale vault analysis information in the Comet Server web interface
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager over October 2023.
There were four Comet software releases during October, all in the 23.9.x Voyager release series.
Comet 23.9.7 adds support for backing up VMware virtual machines.
This has been a long-standing request on our Feature Voting page. After running a successful beta program over the last few months, we’re very happy to be able to deliver this feature to partners in our Voyager track.
Comet’s new VMware Protected Item type allows you to easily connect to your ESXi or vCenter server. You can pick individual VMs for backup across all datacenters, or choose “All VMs” to ensure all VMs are backed up with targeted exclusions.
The feature supports Changed Block Tracking. After completing an initial backup job, any future backup jobs will coordinate with the VMware host server to identify which ranges of the disk have changed since the previous backup job. These changed ranges from the VMware server are adapted into content-defined boundaries for Comet’s deduplicating chunking engine. This results in an extremely efficient, incremental-forever backup.
As this is a new Protected Item type, it must be configured to run from an installed device that will perform the compression and encryption workload. Installing Comet Backup on a VM within the VMware server itself is recommended for reduced end-to-end latency. In this first released version in Comet 23.9.7, this feature requires the device to be running Windows x86_64.
We are excited to bring this new Protected Item type to our entire Comet Community, so look out for our upcoming quarterly software release at the end of this month. We’d love your feedback and are here to help if you need any assistance getting started, reach out via our support ticket system.
It’s official – Comet Storage is a new cloud storage offering from Comet, in partnership with Wasabi. We offer Wasabi’s same great S3-compatible service, at no additional cost above their public pricing. The feature is fully integrated and managed from within your account.cometbackup.com account, giving you unified billing and reporting across both cloud storage and your backup software licenses.
Comet Backup will continue to support a wide range of cloud storage providers. However, the new all-in-one Comet Storage offering is both highly convenient and excellent value. If you are interested in migrating to Comet Storage from an existing Wasabi account or from another cloud provider, please contact us for migration assistance.
Comet Storage also supports S3 Object Lock, allowing the backed-up data to be marked as immutable. This is a complete defense against ransomware attacking the backup storage location itself, giving you a fixed number of days to identify and mitigate the issue. In the latest version of Comet, we’ve also made Object Lock easier to use for all supported Object Lock-compatible providers, by simplifying the configuration options for both Storage Vaults and Storage Templates.
For more information, please see the documentation, or check out our latest YouTube video:
New account.cometbackup.com user interface design
Every element on the page has been given a fresh coat of paint – from buttons to popups, from paying your bill to raising a support ticket. We’ve also grouped some pages together in a more logical way, so you’ll find it simpler to make your way around the site.
Inspired by the similar change to the Comet Server web interface earlier this year, the new design has moved the main navigation bar from the top to the left-hand side. This change brings our branding more closely in line across these two interfaces. On devices with smaller screens, such as laptops and tablets, you can click the small arrow button to collapse the navigation bar and regain horizontal screen real estate.
Comet supports backing up physical Disk Images, Hyper-V virtual machines, and VMware virtual machines. All of these different Protected Item types result in virtual disk files. Comet supports granular restore for all three types, allowing you to browse through partitions and supported filesystems, to restore individual files from within a full disk backup.
In the latest versions of Comet, we’ve significantly improved the speed of granular restores from Disk Image backups. Some particular use-cases seeing a large improvement are granular restores involving a large number of directories, or a large quantity of small files. We’re committed to continuing to improve Comet’s performance and this work has identified more opportunities for improvement across all three types, so watch this space!
We’ve also added a feature to restore Disk Image backup jobs as VMware vSphere-compatible virtual disks.
Both Disk Image and our new VMware Protected Item type generate virtual *.vmdk files inside Comet’s deduplicated Storage Vault. However, the subformat of the files does differ slightly. Until now, users who are using Comet to perform a physical-to-virtual (P2V) migration from a physical disk to a VMware virtual machine have been required to perform an extra file format conversion after the restore, requiring extra time and temporary disk space. With the new option in Comet to restore the disk in VMware vSphere-compatible file format, the conversion takes place dynamically as part of the restore job, simplifying the process and helping meet your recovery time objective (RTO).
Earlier this year, we added Audit Logging support to the self-hosted Comet Server product, to help our partners meet their compliance obligations. Since then, we’ve expanded the list of audit properties, and added a helpful option to configure this feature directly from the Comet Server web interface from the Settings page on the “License & Access” tab.
The new controls should make it much more accessible to configure Audit Logging support for your Comet Server.
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.
Fixed an issue with the Comet Server stats processing returning incorrect stats for previous days
Fixed an issue in Comet Server web interface where creating or editing a custom Storage Vault can cause invalid Object Lock settings
About Version 2 Digital
Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.
Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.
About Comet We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.