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23.12.7 Voyager released

Changes compared to 23.12.6

Enhancements

  • Added server log messages to Comet Server startup to indicate when certain subprocesses have finished initializing
  • Added a S3-compatible (Object Lock) storage vault template type
  • Improved Microsoft 365 incremental backups of SharePoint Sites and OneDrive to be more efficient and quicker

Bug Fixes

  • Fixed an issue causing the Comet Backup desktop app to enable Object Lock on a Storage Vault when Object Lock was not enabled
  • Fixed an issue with “unknown header” messages when connecting to a Storage Vault that has multiple files in the keys subdirectory
  • Fixed an issue causing some reporting filters to consistently use the first option instead of the selected option
  • Fixed an issue with the Recent Activity Email so it now correctly counts jobs which span multiple days
  • Fixed an issue with the Recent Activity Email so it now matches the same period as the Recent Activity Report in the Comet Server web interface
  • Fixed an issue with remote software updates for Windows clients
  • Fixed an issue with the Linux deb package not being present when listing the available software downloads via the API

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.11.3 ‘Saturn’ released

Changes compared to 23.11.2

Bug Fixes

  • Fixed an issue with listing Sharepoint sites that can occasionally overload a SharePoint server
  • Fixed an issue with the Comet Server web interface Server menu / navigation section being absent immediately following login when the Software Build Role is disabled
  • Fixed an issue with symlinks failing to restore correctly from Disk Image backups, causing the restore job to fail
  • Fixed an issue with relative symlinks being restored as links into the Comet Backup desktop app’s installation directory
  • Fixed an issue with VMware backup attempting to back up PSF files. PSF files for vSphere Replication will now be ignored
  • Fixed an issue with VMware backup where quiesce snapshots create two files instead of one
  • Fixed an issue with VMware backup when a virtual machine directory is located more than a level deep from the datastore root
  • Fixed an issue with an incorrect check of allocated areas during VMware vSphere backup
  • Fixed an issue with the policy option “Always require password to open the application interface” not working when enabled

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.12.6 Voyager released

Changes compared to 23.12.5

Enhancements

  • Improved the performance of S3-compatible Storage Vaults when Object Lock is enabled
  • Improved the performance of simulated restores for most Protected Item types
  • Added a Job History tab to the User details page which shows jobs for the selected user in the Comet Server web interface

Bug Fixes

  • Fixed an issue preventing one or more files from being selected for restore when a partition of a virtual disk is selected in the granular restore workflow
  • Fixed a crash caused by an out-of-bounds access when using granular restore from a Hyper-V Protected Item
  • Fixed an issue with the Comet Server web interface where schedule options would overlap in certain languages
  • Fixed an issue with extra fields appearing when editing a Storage Template created prior to 23.12.5 in the Comet Server web interface
  • Fixed an issue with missing validation for Storage Template settings using the Custom Remote Bucket type
  • Fixed a cosmetic issue with not resetting the Test Connections button state when switching Storage Template types in the Comet Server web interface
  • Fixed a cosmetic issue with showing an unusable Test Connections button for Storage Template settings using the Custom Remote Bucket type
  • Fixed an issue with unexpected “incomplete data” log messages when restoring large files to certain locations

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

January 2024: What’s New?

“What’s New?” is a series of blog posts covering recent changes to Comet in more detail. This article covers the latest changes in Comet Voyager between December 2023 and January 2024.

There were nine Comet software releases between December 2023 and January 2024 – five in our 23.12.x Voyager release series and four point releases for our 23.12.x Saturn quarterly series.

Over the past nine releases we have released close to 20 bug fixes based on your feedback and our own internal quality standards. We are proud of the hard work the team has put in to make our latest versions of Saturn and Voyager our best releases yet.

Easier user creation in the Comet Server web interface

We’ve enhanced the way admins can create new users from the Comet Server web interface by allowing users to be created in any tenant. Previously this functionality was only available using the Comet Server API so it is great to be able to provide this functionality for all users.

It is also easier to add multiple users at once in the Comet Server as we’ve made the add multiple users workflow always visible. Previously this was hidden behind our advanced options settings system which made it harder to discover.

Tenant Visibility on the Users Page

On Comet Servers with more than one tenant configured, it was hard to see what user belonged to what tenant from the Users page. You could see that the user belonged to a tenant, but you could not tell which one.

Now on the users page you can see what tenant a user belongs to right from the page. This is a massive quality of life improvement for admin users.

Along with this improvement we have also made it possible to search for users by tenant name.

VMware Improvements

In November we launched our VMware Protected Item and over the past two months we’ve been hard at work to improve it based on your feedback, including improved performance, compatibility, and correctness.

The latest versions of Saturn and Voyager are up to date with our latest improvements and we’ve seen great uptake of the new feature.

Java SDK

You can now natively integrate with a Comet Server from a Java application with our new SDK. You can check it out at our public GitHub here.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.12.5 Voyager released

Changes compared to 23.12.4

New Features

  • Added a Debian package for linux clients which installs the Comet Backup desktop app as a systemd service

Enhancements

  • Added support for custom HTTP headers in the “Custom Remote Bucket” Storage Template option

Bug Fixes

  • Fixed an issue preventing restore jobs from completing due to incorrectly measuring the size of a downloaded file
  • Fixed a cosmetic issue with confusion between “Comet” and “Comet Storage” in the Auth Role replication, Constellation, and Storage Template dialogs
  • Fixed an issue with the restore dialog becoming unresponsive while browsing a snapshot in the Comet Server web interface
  • Fixed unnecessary buffering when loading data from B2 Storage Vaults
  • Fixed an issue with misleading error messages when a Microsoft SQL Server backup job is misconfigured

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.12.4 ‘Voyager’ released

Changes compared to 23.12.3

New Features

  • Added the ability for top-level admins to create a new user in any tenant in the Comet Server web interface

Enhancements

  • Improved performance of “Optimizing snapshot” steps during a retention pass for remote Storage Vaults
  • Improved the “Add user” dialog in the Comet Server web interface to allow creating multiple users at once without having to enable advanced options

Bug Fixes

  • Fixed a performance regression introduced in Comet 23.9.10 when using granular restore to restore multiple files from a Disk Image or Hyper-V Protected Item

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.11.4 ‘Saturn’ released

Changes compared to 23.11.3

Bug Fixes

  • Fixed an issue causing search filters to incorrectly show as [object Object] instead of a searchable parameter in the Comet Server web interface
  • Fixed an issue preventing retention passes from finishing when deleting versioned objects from a S3 storage vault with Object Lock enabled
  • Fixed an issue causing restores to crash if the restore failed to enter a directory (e.g. due to a permissions error preventing it from being created)
  • Fixed an issue causing Microsoft Office 365 backups to fail when receiving an unexpected orientation response from the Graph API
  • Fixed an issue with certain system directories being incorrectly reported as 0-byte files when selecting files and folders for a granular restore from Hyper-V, Disk Image, and VMware Protected items

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.12.2 ‘Voyager’ released

Changes compared to 23.12.1

Notice: The deb and rpm installers for Comet Server now require glibc 2.25 or later. There are no changes to the system requirements for the tar package version of Comet Server.

Enhancements

  • Changed “Job History” on the Comet Server web interface and Comet Backup desktop app to “Job Logs”. The Job Logs page contains logs for both running and finished jobs

Bug Fixes

  • Fixed an issue with symlinks failing to restore correctly from Disk Image backups, causing the restore job to fail
  • Fixed an issue with relative symlinks being restored as links into the Comet Backup desktop app’s installation directory
  • Fixed an issue with VMware backup attempting to back up PSF files. PSF files for vSphere Replication will now be ignored
  • Fixed an issue with VMware backup where quiesce snapshots creates two files instead of one
  • Fixed an issue with VMware backup when a virtual machine directory is located more than a level deep from the datastore root
  • Fixed an issue with an incorrect check of allocated areas during VMware vSphere backup

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

Meet The Team – Finding your tribe through mentorship and remote work with Senior Software Engineer, Peter Ashford

We sat down for a chat with Peter Ashford, one of our Senior Software Engineers and remote team members, who has been with the company since July 2022. This piece has been lightly edited for length and clarity.

How did your passion for tech start?

When I was a kid, computers seemed like these really serious business things. It always tickled my imagination that people would subvert computers to make trivial things like games. That really appealed to me. One of my childhood goals was to create games, and I did eventually work in the gaming industry for a few years; I worked with some truly excellent people and I had a lot of fun but I also came to realise that it’s a difficult industry to have a long career in.

What attracted you to work here at Comet?

I told the recruiter I was working with that I was looking to find my tribe – people who were interested in technology and motivated and excited about software engineering.

I have definitely found the right place. I couldn’t be happier with the kind of people that I’m working with, not just the software developers, but the whole company exceeded my expectations for working together collaboratively.

What is your favorite thing about working at Comet?

The people are the greatest thing about working at Comet. I genuinely like everybody that I work with. And there’s nobody here I don’t feel comfortable talking to and asking a question.

That’s a big deal because we’re working on a complex product. So having an environment where everybody feels comfortable and free to ask questions is a big deal. Comet is an extremely collegial kind of place to work. Everyone is genuinely interested in helping everybody else out.

You are one of the full time remote team members, how do you keep connected with the team?

I live in Dunedin, so I’m one of a handful of remote team members at Comet. I knew that being remote full time was going to be a different kind of challenge. But Comet has been really proactive with that right from the outset.

We have events like CometCon, our company-wide conference, where twice a year everyone is flown in for a week to ensure we get some face to face time as an entire team.

The other thing that Comet does, which is really cool, is that we have a virtual coffee break over Slack where we just get together and chat on a video call. All of our team meetings happen over Slack as well, so our normal way of working effectively works for people who work remotely.

Inevitably there’s always going to be the occasional discussions you miss out on because you’re not in the office, but there’s lots of opportunities to catch up with people outside of physically having to be in the office. So it works out pretty well.

Tell us more about CometCon and what you enjoy about it.

CometCon is a fantastic initiative. They’re awesome and I hugely value them for two reasons:

One, sitting down and getting a chance to hash through issues or hear talks about how things work on the technical side is really valuable. Comet is a big and complex piece of software, so it’s always great to learn more about how things work and have cross functional training in different areas of the product to disseminate knowledge throughout the team.

But also for me, because I’m working remotely, that chance to catch up with everybody and just have a bit of fun and focus on those sort of human relationships. I can’t overstate how much I value that in terms of having time to catch up and chat to people in other departments.

What do you think of Christchurch?

I’m super enthusiastic about the Riverside Market, it’s a fantastic jewel in the crown for the city. There are a lot of eateries with different options, I’ve made a habit of eating there every time I travel to Christchurch for CometCon. I also love seeing the Southern Alps in the distance on a clear day, it gives you an emotional boost to see the mountains from the office windows.

What keeps you passionate about moving forward in the field and what keeps you inspired within the industry?

I really like the fact that I can learn new skills. I really value that. It’s important for people who want to stay in the industry to keep learning. That’s been great for me because I’ve picked up Golang programming, which I didn’t know at all before working at Comet. I really like coding and making stuff and learning new ways to make stuff, that’s where it gets to be fun. That’s the joy of software engineering.

You’ve also had the opportunity to mentor one of the junior developers, what has that experience entailed?

During my interview process, we discussed various ways I could contribute to the team and the idea of mentorship came up. I absolutely love working with people and talking about code, so mentoring a junior dev is an awesome fit for me.

Each person approaches problem solving differently. It’s cool to see what someone else comes up with. I love the whole process of imparting knowledge and discussing various ways to solve a problem.

When Rhane (Junior Developer) came on board last year, I was paired up to mentor her. At Comet we have a pathway for junior developers to join our Support Team. They work on dev tickets between support tickets. With guidance from other team members, they graduate into a full developer after a year. It’s been a fantastic initiative.

What are some of your other hobbies?

I’m very much a family man. I’ve got a bunch of kids. We are currently doing tons of work in our garden. Because I’m working at home, I’m quite careful about making sure that I take breaks. So it’s really nice to have a space in my backyard to wander around my garden and see what’s growing and how it changes over the years. It has become quite a nice little zen environment to spend some time sitting in the sun, listening to birds.

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.

23.12.3 ‘Voyager’ released

Changes compared to 23.12.2

Enhancements

  • Added a new log message when temporary files are in use during either Backup or Restore jobs

Bug Fixes

  • Fixed an issue causing search filters to incorrectly show as [object Object] instead of a searchable parameter in the Comet Server web interface
  • Fixed an issue preventing retention passes from finishing when deleting versioned objects from a S3 storage vault with Object Lock enabled
  • Fixed an issue with the policy option “Always require password to open the application interface” not being applied correctly
  • Fixed an issue causing restores to crash if the restore failed to enter a directory (e.g. due to a permissions error preventing it from being created)
  • Fixed an issue causing tenant admins to be logged out when viewing certain pages in the Comet Server web interface
  • Fixed an issue causing Microsoft Office 365 backups to fail when receiving an unexpected orientation response from the Graph API
  • Fixed an issue with certain system directories being incorrectly reported as 0-byte files when selecting files and folders for a granular restore from Hyper-V, Disk Image, and VMware Protected items

About Version 2 Digital

Version 2 Digital is one of the most dynamic IT companies in Asia. The company distributes a wide range of IT products across various areas including cyber security, cloud, data protection, end points, infrastructures, system monitoring, storage, networking, business productivity and communication products.

Through an extensive network of channels, point of sales, resellers, and partnership companies, Version 2 offers quality products and services which are highly acclaimed in the market. Its customers cover a wide spectrum which include Global 1000 enterprises, regional listed companies, different vertical industries, public utilities, Government, a vast number of successful SMEs, and consumers in various Asian cities.

About Comet
We are a team of dedicated professionals committed to developing reliable and secure backup solutions for MSP’s, Businesses and IT professionals. With over 10 years of experience in the industry, we understand the importance of having a reliable backup solution in place to protect your valuable data. That’s why we’ve developed a comprehensive suite of backup solutions that are easy to use, scalable and highly secure.