With the evolution of technology and the revolution in the information age, the concern with data security has become more and more constant for companies, governments, and users. Since data are fundamental assets for the growth of companies, investing in protection is essential in organizations’ routines.

As cyber threats and crimes increase, efforts need to be stepped up, putting effective security measures in place. Therefore, there is a need to have a team specialized in data protection within a company, regardless of the industry, that constantly works to secure the information, relying on an Incident Response Plan (IRP).
This way, the team can anticipate threats and develop the best actions to combat them immediately, without harming the company’s business.

For that, one needs to ensure this response plan works correctly, following the fundamental steps, and is well managed.

In this article, we explain what is an incident response plan, its benefits, and the important aspects of putting one together. Our text is divided into the following topics:

• What is an Incident Response Plan (IRP)?
• Why Is Incident Response Important?
• Understand the Six Steps of An IRP
• Most Common Cybersecurity Incidents
• Important Aspects of Putting an IRP Together
• Who Is the Team Responsible for the IRP?
• What Is the Relationship Between An Incident Response Plan and A Disaster Recovery Plan?
• What Is the Relationship Between An Incident Response Plan and A Business Continuity Plan?
• About senhasegura
• Conclusion

Enjoy the read!

What is an Incident Response Plan (IRP)?

The IRP is a formal document that contains a set of tools and procedures that must be adopted by the IT team to deal with company security problems. The purpose of these measures is to work on the prevention, identification, elimination, and recovery of cyber threats.

Moreover, they ensure that actions are taken as soon as possible, minimizing any damage to the business, which may include data loss, financial damage, and loss of trust by customers, suppliers, partners, and employees.

Now you know what an incident response plan is. Keep reading our article and understand why an incident response is important.

Why Is Incident Response Important?

A company that has an IRP is better prepared to deal with a variety of situations related to the security of its information. The best practices in the plan help the company to assertively anticipate and combat various threats.

By adopting these practices, the company ensures greater security of its information, prevents the payment of penalties on data recovery costs, and avoids financial losses. Here are other factors that show why an incident response is important.

Greater Data Security

The implementation of protection and backup, correction, and access management systems, as well as the correct management of information, generate faster actions to protect and contain incidents.

Cost Reduction

The costs of fighting incidents can be high due to regulatory sanctions, customer compensation, or the overall costs of investigating and restoring systems.

An IRP helps to reduce these costs as it constantly works to prevent problems. In addition, the losses are also minimized, since, in addition to minimizing costs, system downtime also decreases, limiting data loss.

It Maintains and Enhances the Company’s Reputation

Without the implementation of an IRP, controlling and combating threats becomes more difficult, which can lead to losses. This is because incidents do not only affect the technical aspects of the company but are directly related to business continuity.

Constant violations of an organization’s data diminish its credibility. Furthermore, it may lose investors and shareholders who stop believing in a flawed and easily breached business.

On the other hand, quick and effective responses to incidents demonstrate the company’s greater commitment to data security and privacy, which increases its credibility and reputation.

Understand the Six Steps of An IRP

To be successful in an IRP, one needs to follow some fundamental steps that are well-managed. The standard plan with these steps is based on the Incident Handler’s Handbook published by the SANS Institute.
It is a document with six steps to be followed when building the plan. These are:

1. Preparation

The first step in implementing the plan is defining a specific team to work with the incidents. The team will be responsible for creating the incident documentation, containing the protocols to be followed in the execution of the plan’s actions.

It is necessary to train the personnel assigned to deal with these situations following the company’s security policies. This helps to understand exactly the risks to which the company is exposed and the preventive measures to be taken in different situations.

An important action is to create incident response simulation contexts periodically in order to verify the effectiveness of the plan and improve it in case it is needed.

2. Identification

The responsible team must work to detect deviations from operations, seeking to identify incidents and define their severity.

In this detection, the type and severity of the problem are documented, as well as all the procedures that are being carried out in this regard. The formalization of this incident must answer the questions:

• Who?
• What?
• Where?
• Why?
• How?

3. Containment

After identifying an incident, the team’s next step is to work on containment, to avoid future damage of the same nature. This containment is divided into short-term and long-term procedures.

The short-term containment works on the immediate solution of the problem, trying to prevent possible damage from the attack, while the long-term one refers to more complex actions, which involve the restoration of the entire corporate system, aiming at its return to normality.

In addition to the short, medium, and long-term strategies, it is important to rely on a redundant backup of the files so as not to lose data necessary for your company.

4. Eradication

Once the problem is contained, eradication actions are initiated. At this step, the focus is on the complete removal of the vulnerability and the necessary measures to avoid a recurrence of the problem.

These actions can involve a change in authentication mechanisms, such as passwords and access permissions, or even a restoration of all affected systems in the company. The incident level and the most assertive action will be defined by using metric indicators, or KPIs.

5. Recovery

In this step, the team works to verify and correct threats that may have gone unnoticed in the previous step, that is, the remnants of the incident. A scan action and transport of backups into cloud systems can be one of the necessary measures in this process.

Also, the team assesses the performance of the previous step by analyzing the response time, the damage caused and the performance of tasks, so that new directions to be followed are defined.

6. Lessons Learned

For the team to be prepared for future problems and to reduce any errors, it needs to record the entire containment process performed, including the incidents and the procedures to combat them.

It is a very important step as it documents the entire process and provides a history of occurrences to aid future actions. It is also at this step that mistakes and successes are evaluated, which hindered or enhanced the development of actions.

Most Common Cybersecurity Incidents

There are many types of common security incidents, considered more or less critical, depending on the organizational decision and the company profile. Check some of them:

Data Breaches

A data breach occurs when the company faces a security incident related to the information that is under its responsibility, compromising the confidentiality, availability, or integrity of such data.

When this occurs, it is necessary to notify the control authorities as soon as possible, as well as the people affected, in addition to applying the appropriate technical measures.

Data Leaks

Data leaks are a cybercrime planned and executed by hackers, who access and expose sensitive data of individuals and organizations without authorization.

In practice, the malicious attacker breaks into a database and sells the information found on the deep web or uses it to threaten their victims.

Ransomware and Other Malware

Through ransomware, malicious agents hijack data stored on their victims’ devices so that they no longer have access to that information. In this way, they charge an amount for the ransom, usually using cryptocurrencies.

With this form of action, cybercriminals will hardly be tracked and the user will only have access to their data if they pay the required amount.

Corporate Espionage

Corporate espionage is performed in companies and industries to gain access to sensitive data, such as industrial secrets, strategic plans, bank information, or information about the organization’s customers, ensuring competitive advantages.

OPSEC Failures

OPSEC is a security management process that enables an IT team to view information and systems from the perspective of potential attackers in order to classify information and protect it.

Nevertheless, for this protection strategy to be effective, it is necessary to implement certain practices, such as ensuring access with fewer privileges.

Email Spoofing

Malicious users can tamper with emails and disguise themselves as legitimate senders to apply phishing attacks.

To do this, they often change message header information or include typos in the domain, but they can also present themselves as a legitimate domain or a random address, without reference to the domain.

Domain Hijacking

Another form of hacker action is domain hijacking, which consists of taking control of a company by falsifying the transfer authorization. To prevent this problem, it is advisable to keep your company’s domain locked.

Man-In-The-Middle Attacks

In this type of attack, hackers position themselves between the victim and a real institution, intercepting the messages and posing as the entity later.

Social Engineering Such As Phishing and Spear Phishing

Social engineering is a technique used by hackers who manipulate their victims to gain access to sensitive data.

In the case of phishing, the user is led to believe that they are in contact with a legitimate institution. Spear phishing, on the other hand, is a version aimed at professionals who work in a company and receive requests from criminals impersonating someone in the organization.

Exploits of Vulnerabilities Listed in the CVE

Common Vulnerabilities and Exposures (CVE) is the joint initiative of several technology and security companies, which list the main vulnerabilities and risks faced in the virtual environment.

In practice, CVE was born as a kind of guide that aims to help control the digital security of a company.

Exploits are programs or codes designed to take advantage of these vulnerabilities listed in Common Vulnerabilities and Exposures, as well as other cyber risks.

Typosquatting

In Typosquatting, malicious attackers register domains with poorly spelled names from known websites to induce users to disclose personal data, such as their credit card data.

Denial-of-Service (DoS)

In denial-of-service (DoS) attacks, hackers seek to overload a web property with traffic by disrupting the normal functioning of a computer or other device.

All incidents in the above list are very common and require security measures provided for in an incident response plan. Also, it is essential to keep in mind that small occurrences can generate attack vectors, so they must be monitored in real-time.

Another concern the security team should have is related to third-party suppliers, which may pose a risk to the company, as they might access confidential data.

In this sense, the recommendation is that your company has a supplier management policy, which makes it possible to evaluate their level of digital security and manage third-party risks. You can also hire suppliers with SOC 2 and ISO 27001 certifications, and ask them to know their information security policy.

Important Aspects of Putting an IRP Together

Following the IRP steps is critical to your success. However, the company needs to be aware it is not a fixed process and that it must be adapted to the organization’s structure.

Hence the importance of periodic assessments to constantly evaluate the plan, eliminate gaps, and adopt the necessary improvements.

To implement the plan, it is not necessary to have a large team of employees, but it is essential that everyone is properly qualified, trained, and has good tools to ensure the best possible results in carrying out the activities.

It is also necessary that other sectors undergo training so that they become aware of the company’s security policies and know how to proceed in the face of incidents and how to report them to the responsible team.

Who Is the Team Responsible for the IRP?

As we have already suggested, companies must hire qualified teams to deal with cyber incidents. This group can count on the following professionals:

Incident Response Manager

This professional is responsible for overseeing the response plan during the identification, containment, and recovery of an incident. Moreover, they may be responsible for reporting serious incidents to other company professionals.

Security Analysts

Their job is to work with the resources achieved during a cyber incident, in addition to deploying and maintaining technical and operational controls.

Threat Seekers

This function, usually outsourced by companies, provides threat intelligence, and can use specific solutions and the Internet to understand them. Therefore, it is possible to rely on tools that allow automatic monitoring of data leaks, security policies of suppliers and third parties, and leaked credentials.

It is worth mentioning that, for the security team to have an effective performance, it must count on the support of leaders and other departments of the organization.

After all, leaders are the ones who enable the necessary investments in the security area and the legal body has the function of clarifying legal issues related to data leaks and breaches.

The human resources sector can help remove employee credentials in the event of insider threats, while the public relations sector ensures the accuracy of messages sent to the media, customers, etc.

What Is the Relationship Between An Incident Response Plan and A Disaster Recovery Plan?

A disaster recovery plan is a document that provides for measures to be taken by companies in cases of incidents such as cyberattacks, power outages, and natural disasters.

This set of strategies minimizes the damage caused by the incident and prevents the company from remaining inoperative due to the disaster.

The incident response plan has the function of identifying a security event and putting an end to it. Therefore, the disaster recovery plan and the incident response plan should complement each other.

What Is the Relationship Between An Incident Response Plan and A Business Continuity Plan?

Another document associated with the incident response plan is the business continuity plan. Their functions are similar: to mitigate the impacts of incidents and keep the business operating, but they present some differences.

The incident response plan, as a rule, ensures more visibility and focuses on security events that directly affect data and network integrity and exposure to breaches.

On the other hand, the business continuity plan addresses different threats faced by the organization, whether related to employees, assets, or natural disasters.

About senhasegura

Senhasegura is part of MT4 Tecnologia, a group of companies focused on information security founded in 2001 and operating in more than 50 countries.

Its main objective is to ensure digital sovereignty and security for its clients, granting control over privileged actions and data and avoiding theft and leaks of information.

For this, it follows the lifecycle of privileged access management through machine automation, before, during, and after accesses. senhasegura also seeks to:

• Avoid interruptions in the activities of companies, which may impair their performance;
• Automatically audit the use of privileges;
• Automatically audit privileged changes in order to identify privilege abuses;
• Provide advanced PAM solutions;
• Reduce cyber risks;
• Bring organizations into compliance with audit criteria and standards such as HIPAA, PCI DSS, ISO 27001, and Sarbanes-Oxley.

Conclusion

In this article, you saw that:

• An IRP is a document that contains a set of tools and procedures that the IT team must adopt to deal with security issues;
• A company that has an IRP is better prepared to deal with a variety of situations related to the security of its information;
• Other factors that show why an incident response is important are: greater data security, cost reduction, and improvement of the company’s reputation;
• Knowing what an incident response plan is involves understanding its six steps. These are: preparation, identification, containment, eradication, recovery, and lessons learned;
• There are many types of common security incidents, considered more or less critical, depending on the organizational decision and the company profile;
• They all require security measures provided for in an incident response plan;
• For the implementation of the plan, it is necessary to have qualified and trained professionals who have good tools;
• These professionals can take on the following roles: incident response manager, security analyst, and threat seeker;
• The disaster recovery plan and the incident response plan should complement each other;
• The business continuity plan presents functions similar to the incident response plan.

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If you are running an organization, you should be concerned with managing endpoint privileges to ensure devices such as laptops, smartphones, and tablets do not pose a threat to the cybersecurity of your company.

In this sense, one can use a PAM solution to support privilege management and avoid risks when not implementing the principle of least privilege.

In this article, we explain how this works and how GO Endpoint Manager can help you. To facilitate your understanding, we divided our text into topics. They are:

• What is Endpoint Privilege Management?
• How does a PAM Solution Support Privilege Management?
• GO Endpoint Manager as a Solution for Managing Privileges in Endpoints
• About senhasegura

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What is Endpoint Privilege Management?

Endpoint privilege management combines application controls and privilege management and enables a company’s employees to have enough access to perform their activities without having full entitlements to the IT system.

Through endpoint privilege management (EPM) technologies, professionals have access only to trusted applications and companies are able to remove local administrator access with little impact on end users.
In practice, we are referring to the implementation of the principle of least privilege, according to which employees receive only the necessary permissions to perform their tasks.

How does a PAM Solution Support Privilege Management?

Privileged Access Management (PAM) consists of a set of information security strategies and technologies that aim to protect accounts by controlling privileged access and permissions for users and reducing risks of external attacks as well as insider threats.

With its evolution, Gartner included two classifications that describe different PAM solution approaches. They are: Privileged Account and Session Management (PASM) and Privileged Elevation and Delegation Management (PEDM), which is nothing more than the endpoint privilege management.

The focus of PEDM is to provide more specific access controls than those provided by PASM, minimizing threats generated by excessive privileges. PASM is based on more basic methods to protect access, such as the use of passwords.

To gain access, machines and users check administrator accounts that have full or no access privileges.
With PEDM solutions, one can grant only the necessary access for the performance of certain tasks. Moreover, access can be limited to a specific time.

At the end of a session, privileges are revoked and if credentials are compromised, attackers will not be able to persist in their actions.

PASM associated with PEDM makes it possible to control the privileges of administrator accounts, consequently reducing insider and external threats.

Another important function of PEDM tools is to allow administrators to request new roles to obtain the necessary permissions to perform tasks so that privileges are assigned through a flexible approach.
In addition, they help organizations to comply with some criteria, as they often provide reports as well as monitoring capabilities.

GO Endpoint Manager as a Solution for Managing Privileges in Endpoints

GO Endpoint Manager is senhasegura’s PEDM solution. This tool is used to control the delegation of privileges to Windows and Linux-based endpoints, including Internet of Things devices and other wireless devices for corporate networks.

Through this feature, endpoints can be brought into compliance with the security standards of cybersecurity organizations and regulations, such as NIST, CIS Controls, and ISO 27001.

About senhasegura

We, from senhasegura, are part of MT4 Tecnologia, a group of companies focused on information security founded in 2001 and operating in more than 50 countries.

We propose to guarantee digital sovereignty and information security to our clients, granting control of privileged actions and data, and avoiding theft and leaks of information.

For this, we follow the lifecycle of privileged access management through machine automation, before, during, and after accesses. We also seek to:

• Prevent companies from suffering interruptions in their operations;
• Automatically audit the use of privileges;
• Automatically audit privileged changes to detect privilege abuse;
• Provide advanced PAM solutions;
• Reduce cyber risks;
• Bring organizations into compliance with audit criteria and standards such as HIPAA, PCI DSS, ISO 27001, and Sarbanes-Oxley.

Conclusion

By reading this article, you saw that:

• Endpoint privilege management allows employees of a company to have enough access to perform their activities, without having full entitlements over the IT system;
• PAM has two complementary approaches to protect accounts, namely: Privileged Account and Session Management (PASM) and Privileged Elevation and Delegation Management (PEDM);
• GO Endpoint Manager is senhasegura’s PEDM solution. This tool is used to control the delegation of privileges to endpoints.

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Ransomware is considered one of the biggest threats to business in 2022. In this type of cyberattack, hackers block their victims’ computers and charge a ransom to unlock them.

You may be wondering: what are the basic steps of an Incident Response Plan for ransomware or what an Incident Response Plan should include? So we prepared this article.

Here are the aspects a proper response to a ransomware attack should include:

• Risk Assessment
• Identification of a Ransomware Attack
• Defining the Scope of the Attack
Isolation of Affected Systems Elimination of Malicious Software Disclosure of the Attack Environment Recovery Incident Recovery Plan Application of Lessons Learned

Keep reading this article and learn all about it!

Basic Steps of an Incident Response Plan An Incident Response Plan involving ransomware shall cover the following steps:

Risk Assessment The first step for those who want to design an Incident Response Plan involving ransomware is to assess the risks and threats faced by the company. In this step, you should understand which types of ransomware your company is most vulnerable to and which assets and data would be most impacted. In addition, it is important to know how and to what extent your organization would be affected by a ransomware attack.

Identification of a Ransomware Attack When implementing an Incident Response Plan for ransomware, it is possible to identify an attack, taking into account there are many types of malware similar to ransomware, and the main signs of the latter are encryption and file blocking.

Defining the Scope of the Attack In an Incident Response Plan for ransomware, defining the scope of the attack is equivalent to measuring how much data and systems were affected by it. That is when you will know if the attack affected a single server, or if all your files kept in the data center or the cloud were impacted as well.

Isolation of Affected Systems The next step is to stop ransomware activities by isolating the affected systems in order to contain the attack and immediately putting the affected systems and networks offline. If this is not possible, disconnect the compromised devices or remove them from Wi-Fi to prevent ransomware infection from spreading.

Elimination of Malicious Software After containing the attack and isolating the affected systems, you must respond to the incident by eliminating malicious software and making sure the attack has been stopped. In the Incident Response Plan for ransomware, this is the time to assess the extent of the damage and check for backups to the locked files.

Disclosure of the Attack

Certain data protection laws and compliance regulations provide that attacks affecting sensitive data must be notified to authorities and persons who have had their information exposed.

So, if a ransomware attack has affected your customers’ data, be prepared to make the disclosure, according to the steps established by the regulatory bodies.

Environment Recovery

After removing the malicious software and disclosing the attack, the focus should be on restoring systems and data by using the backup to retrieve information and reinstalling the systems.

In this step, the security team must work in collaboration with the IT team, ensuring all security mechanisms are updated before reinstalling the impacted systems.

Incident Recovery Plan

If you are not prepared to restore systems and data after the attack, you will need to create an Incident Recovery Plan for ransomware.

This activity may be a bit time-consuming, but it is essential to avoid errors during recovery. In this step, you should also look for ways to recover files that were not saved in backups.

Application of Lessons Learned

Once you have recovered the data and restored your business operations, it is essential to check what has happened. Making a solid assessment of what motivated the ransomware attack will help your company not make the same mistakes and prepare employees to deal with future situations.

Relevant Statistics on Ransomware

• Here are some relevant figures about ransomware attacks:
• 9% of Americans have been targeted by this type of attack;
• Two-thirds of ransomware infections are caused by phishing emails;
• Annually, ransomware attacks generate $1 billion for malicious attackers;
• It is believed a ransomware attack will take place every 11 seconds by the end of 2022.
• In 2020, schools and colleges were the main targets of ransomware attacks.

About senhasegura

We are senhasegura, a company widely recognized as a leader in cybersecurity. Our purpose is to provide sovereignty over sensitive data to the companies that hire us, using PAM to prevent data theft and leaks, as well as shutdowns in activities, which damage the results of corporations.

To achieve this goal, we track the lifecycle of privileged access management and use machine automation before, during, and after access.

Moreover, we automatically audit the use of privileges and privileged actions to prevent abuse, reducing cyber risks. We also bring organizations into compliance with audit criteria and standards such as HIPAA, PCI DSS, ISO 27001, and Sarbanes-Oxley.

Conclusion

In this article, you saw that:

• Ransomware is a cyberattack in which hackers block their victims’ computers and charge a ransom to unlock them;
• An Incident Response Plan involving ransomware must include the risk assessment, identification of the attack, definition of the scope of the attack, isolation of the affected systems, elimination of malicious software, disclosure of the attack, and recovery of the environment among its steps;
• It is also critical to verify what happened after implementing the Incident Response Plan for ransomware; and
• Alarming numbers reveal ransomware is one of the main cyber threats today.

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According to data extracted from a Cybersecurity Ventures‘ survey, ransomware costs will reach $20 billion next year. The survey also predicts this type of cyberattack will target corporations every 11 seconds.

Ransomware consists of malware used by malicious agents to block their victims’ computers and then demand a ransom. This malware has evolved, going beyond encrypting data and causing the shutdown of operations in companies: ransomware such as Maze also causes the leak of sensitive information, endangering the credibility of a company and can generate great financial losses.

The good news is that it is possible to prevent this threat by using Privileged Access Management (PAM), and this is the subject of this article. Keep reading our text to the end and learn everything about it!

• How to Prevent Ransomware Attacks with PAM
• In this topic, we will show you how PAM helps prevent ransomware attacks. In practice, it allows to:
• Know and Manage Privileged Credentials
• Use Protection Strategies Based on Zero Trust
• Implement the Principle of Least Privilege
• Enhance Security in Remote Access
• Audit Actions Performed Through Privileged Credentials

Below, we explain each of these aspects in more detail:

Know and Manage Privileged Credentials

In various types of cyberattacks, hackers use compromised credentials, and ransomware is no different, after all, to run this malicious software one needs to have privileges.

For this reason, it is recommended to discover and manage privileged credentials through Privileged Access Management (PAM). This solution makes it possible to discover, integrate, manage, switch, and audit credentials, as well as eliminate credentials that are no longer in use.

The best PAM tool for the discovery and management of privileged credentials is PAM senhasegura, which has discovery features considered best-in-class by the PAM market.

Use Protection Strategies Based on Zero Trust

Deploying the Zero Trust-based network security model is also essential to prevent ransomware attacks.
This concept considers no user or device should be allowed to connect to IT systems and services without first being authenticated, according to the strategy ?never trust, always verify?.

In practice, the Zero Trust model works as an extremely effective protection, which verifies credentials continuously before granting access through methodologies such as Just in Time.

Just in Time is a technique that offers each user only the necessary access for the required time to perform their activities.With PAM, it is possible to ensure the granular definition of privileges through strategies based on Zero Trust, such as Just in Time. Forrester highlighted the access granularity of senhasegura in its Wave for PIM report.

Implement the Principle of Least Privilege

One of the ways to prevent most ransomware attacks is through the Principle of Least Privilege (POLP).
This strategy also limits the impact of ransomware that can be installed in your IT environment, preventing hackers from moving laterally and diminishing their ability to elevate privileges.

That is, if the malicious attacker steals a credential with limited access or without privileges, the losses will be much lower. In this sense, endpoint privilege management tools are essential features of Privileged Access Management platforms.

This is because the connection of endpoint devices such as IoT devices, smartphones, laptops, and tablets increases the attack surface, making it easier for malicious attackers to work.

senhasegura offers GO Endpoint Manager for Windows and Linux endpoint and workstation privilege management, which allows segregation for access to confidential information, isolating critical environments.

Enhance Security in Remote Access

Remote access is one of the major security vulnerabilities of companies in general. With it, employees and third-party suppliers do not always adhere to the security practices stipulated by the companies. We highlight the choice of weak or reused passwords or the use of the same password by a group of people among the main failures.

With Privileged Access Management, each user will only have access to resources indispensable to performing their tasks, thus reducing the attack surface, since administrators will be able to approve or deny access requests.

Through senhasegura Domum, secure remote access can be performed by employees and third parties with all senhasegura PAM remote session capabilities, providing Zero Trust-based access to corporate network devices without the need for a VPN.

Audit Actions Performed Through Privileged Credentials

Another capability of Privileged Access Management is to facilitate the audit of actions performed through privileged credentials, controlling risks such as improper access to these accounts.

senhasegura enables the implementation of stricter controls, which automate and centralize access to privileged credentials, protecting the IT infrastructure against data theft and compliance failures.
Through senhasegura PAM, it is possible to:

• Obtain automated control of privileged account policies, enabling continuous monitoring and adherence to audit requirements;
• Ensure full visibility of “who, when, and where”, as well as “what” happened during a session with privileged credentials;
• Issue simplified audit reports from a central audit data repository;
• Reduce operational costs and response time with ongoing audits.

About senhasegura

We are senhasegura, a company that integrates MT4 Tecnologia, a group founded in 2001 with a focus on digital security.

We are present in more than 50 countries, with a commitment to providing digital sovereignty and cybersecurity to our clients, granting control over actions and sensitive data and preventing information thefts and leaks.

To achieve this goal, we follow the lifecycle of privileged access management through machine automation, before, during, and after accesses. We also work for:

• Avoiding the interruption of activities of companies, which may impair their performance;
• Automatically auditing the use of privileges;
• Automatically auditing privileged actions in order to identify and avoid privilege abuses;
• Offering advanced Privileged Access Management solutions;
• Reducing cyber threats; and
• Keeping organizations in compliance with audit criteria and standards such as HIPAA, PCI DSS, ISO 27001, and Sarbanes-Oxley.

Conclusion

In this article, you saw that:

• Ransomware consists of malware used by malicious agents to block their victims’ computers;
• This malicious software can be countered by Privileged Access Management (PAM) tools;
• This tool allows one to know and manage privileged credentials, use protection strategies based on Zero Trust, implement the principle of least privilege, reinforce security in remote access, and audit actions performed through privileged credentials.

Did you like our article? Then share it with others who want to know how Privileged Access Management contributes to preventing ransomware attacks.

Not investing in cybersecurity is a mistake that can cause incalculable loss to organizations. After the Covid-19 pandemic, digital vulnerability has reached alarming numbers with the implementation of the home office work model, bringing the need to develop effective cybersecurity projects to serve the most diverse industries.

The process of developing cybersecurity projects is challenging. With that in mind, our article brings 4 critical factors for the success of this type of action.

Senior Management Support

In a company, all projects of great relevance must go through the approval or refusal of senior management. If the decision is for the implementation of the project, the engagement and cooperation of leaders are essential for the action to be successful. Regarding the adoption of cybersecurity measures, it is no different.

Gaining the support of senior management is one of the critical factors for the successful implementation of a cybersecurity plan. If a company’s management knows and trusts the project’s ability to meet the demands of its business, it will be ready to adopt it.

User Awareness

Presenting the purpose and importance of cybersecurity projects is an essential part of informing and raising users’ awareness. In order to engage employees and show how their actions can affect everyone within a digital environment, training should be applied with practical examples of the dangers posed by cyber risks and showing how to prevent them using the tools and solutions provided by the project.

Moreover, teams should be aware of Incident Response, Disaster Recovery, and Business Continuity Plans. In this way, it will be possible to create a greater sense of responsibility and engagement in all users, and not only in those specifically assigned to the company’s IT area.

Monitoring and Control of Scope, Term, and Budget

The scope of a project contains the mapping of all the work necessary for its progress and completion. It contains the defined goals and each of the stages for implementing the project. Monitoring and controlling the scope is to always remain alert for any changes that may arise in the development of the project, managing which are necessary or dispensable; which are within the budget and schedule available; and which have had approval and agreement from all people involved.

It is still necessary to track each of these changes to obtain an optimization of time and assignment of staff in the establishment of tasks so that the modifications do not negatively affect the project journey.
It is also important to create a project scope statement and make sure all stakeholders understand it. When dealing with external clients, it is also necessary to have a policy of changes and restrictions.

Conclusion

In this article, you found out what are the critical factors to succeed in developing cybersecurity projects. Did you like our content? Then share it with someone also interested in the topic.

Social engineering, in the context of information security, consists of practices performed by hackers to manipulate users to take actions that go against their interests, exploiting their vulnerability and lack of knowledge for their benefit.

One of the main types of social engineering is a phishing attack, which has been growing every day. According to the Verizon Data Breach Investigation 2022 report, 20% of data leaks in the surveyed period involved phishing.

These numbers warn us about the need of knowing the different types of phishing and how to avoid this threat – topics covered in this article. To facilitate your understanding, we divided our text into topics. They are as follows: 

• What Is Phishing?
• How Phishing Works
• Top 7 Types of Phishing Attacks
• Common Phishing Signs
• Best Practices for Preventing Phishing Attacks
• senhasegura GO Endpoint Manager: The Solution to Protect Against Phishing Attacks
• About senhasegura
• Conclusion

Enjoy the reading!

What Is Phishing?

Phishing is a very common type of social engineering in which hackers impersonate legitimate entities or trusted people to manipulate their victims and ask them to perform certain actions, such as providing sensitive information or clicking on malicious links.

Social engineering attacks such as phishing are present in almost all cybersecurity incidents and often involve other threats, such as network attacks, code injection, and malware. 

How Phishing Works

Typically, cybercriminals use means such as social media to gather data from their victims, such as names, roles, interests, and email addresses. 

Then, this information is used to create a false message on behalf of a trusted entity, such as banks, the victim’s workplace, or the victim’s university.

In the messages, the user is asked to download malicious attachments or click on links to malicious websites in order to collect confidential information, which may include usernames, passwords, and bank details.

Some attackers use inappropriate fonts, logos, and layouts in phishing emails, making it easier to identify them as such, but cybercriminals are increasingly getting better at this, making their messages look authentic.

Top 7 Types of Phishing Attacks

Here are the top 7 types of phishing used by cybercriminals to manipulate their victims:

Deceptive Phishing

Deceptive Phishing is the most common among types of phishing. In it, attackers impersonate a legitimate entity to access their victims’ personal data or login credentials, using messages with threats and a sense of urgency to manipulate them.

Here are some common techniques used in Deceptive Phishing:

• Use of legitimate links in emails, including contact information of the organization they are impersonating;
• Combination of malicious and non-malicious codes to cheat Exchange Online Protection (EOP). It is possible, for example, to replicate the CSS and JavaScript of a tech company’s login page to steal users’ account credentials;
• Use of abbreviated URLs to deceive Secure Email Gateways (SEGs) and “time bombing” to redirect users to a phishing landing page;
• Change of an HTML attribute in brand logos to prevent email filters from detecting the theft of the company’s symbols;
• Emails with minimal content, often in image form, to avoid detection.

Spear Phishing

Spear Phishing is also among the types of phishing that use email, but this model is more targeted. In practice, hackers use open-source intelligence (OSINT) to gather publicly available company data. 

Then, they focus on specific users, using this information to make the victims believe the message is from someone within the organization, thus facilitating the accomplishment of their requests.

To identify Spear Phishing, one needs to be aware of unusual insider requests, shared drive links, and documents that require a user login ID and password.

Whaling

Whaling is also among the types of phishing that use OSINT. Known as Whale Phishing, Whale Fraud, or CEO Fraud, this type of attack consists of identifying the name of the organization’s CEO through social media or corporate website and sending a message posing as them and making requests to victims.

To identify this type of attack, one must pay attention to abnormal requests made by leaders who have never sent this type of message before, for example. Moreover, it is important to verify the message has not been sent to or via a personal email. 

Vishing

Vishing is voice phishing, which happens when a cybercriminal contacts their victims by phone to awaken their sense of urgency and make them respond to their requests.

To identify Vishing, it is valid to check if the phone number used is from an unusual or blocked location, if the time of the call coincides with a stressful event, such as a tax filing season, and if the personal data requested is unusual.

Smishing

Smishing is an evolution of Vishing, which is characterized by sending texts asking the user to take a certain action to change a delivery, such as clicking on a link that installs malware on their device.

One can spot it by going to the service website and checking the status of the delivery or by comparing the area code with their contact list.

Pharming

Pharming is among the most difficult types of phishing to identify. It consists of hijacking a Domain Name Server (DNS) and directing the user who enters the website address to a malicious domain.

To protect yourself against this type of attack, you need to look for websites that are HTTPS, not HTTP, and be aware of indications that the website is false, such as strange fonts, spelling errors, or incompatible colors.

Angler Phishing

Angler Phishing is a type of attack in which malicious users send notifications or messages in a social media app to convince their victims to perform certain actions.

In such cases, it is advisable to be careful about notifications that may have been added to a post with malicious links, direct messages from people who hardly use the app, and links to websites shared in direct messages.

Common Phishing Signs

Keeping an eye for signs is a way to protect yourself from the action of malicious attackers who use different types of phishing to manipulate their victims. The following are the main indications of this threat:

Emails Exploring a Sense of Urgency

Messages that stimulate immediate action through threats or another way of awakening a sense of urgency should be faced with suspicion. After all, in this context, the goal of hackers is to ensure their victims respond to their requests in a hurry, before they can even notice inconsistencies in the email received.

Inadequate Tone

An important feature of phishing is that messages can use inadequate language and tone. Therefore, if you receive a message from a friend with an overly formal tone, suspect.

Unusual Requests

Emails with unusual requests often consist of phishing attacks. In practice, the victim may receive a message asking them to perform an action normally performed by the IT department, for example.

Spelling and Grammar Mistakes

In general, organizations often set up spellchecking of their emails. Thus, it is important to pay attention to spelling and grammatical mistakes that may indicate a phishing attack.

Incompatible Web Addresses

Another way to detect phishing attacks is by comparing the sender’s address with previous communication, which may point to incompatibility.

To do this, simply hover over the link in an email before clicking on it to see its true destination.

Unexpected Requests

Often, cybercriminals use fake login pages associated with emails that appear to be legitimate. On these pages, they can request financial information, which should in no way be provided by users without them checking the website that allegedly sent the email.

Best Practices for Preventing Phishing Attacks

Here are some best practices to prevent different types of phishing:

Train Your Employees

Educating your employees is the first step you should take to prevent phishing attacks, after all, unprepared people are an easy target for malicious agents. Nevertheless, the training offered must go beyond the traditional approach and include recent and sophisticated threats.

Use Email Filters

Usually associated with spam, email filters go beyond this capability and indicate threats related to phishing attacks. In practice, using an email filter can prevent the user from receiving a large number of phishing emails.

Ensure Protection Against Malicious Websites

Knowing that organizations are filtering emails to prevent phishing, cybercriminals have been attacking website codes. 

So, you must install website alerts in browsers so that they point out possible risks to end users.

Limit Internet Access

Another way to reduce the risks associated with malicious websites is to create access control lists, which deny the connection to certain websites and applications to everyone who tries.

Require the Use of Multi-factor Authentication

One of the main goals of cybercriminals is to steal users’ credentials, a risk that can be reduced by using multi-factor authentication (MFA). 

In practice, this mechanism requires the user to use two or more items to authenticate themselves by combining something they know (such as a password), something they have (such as a token), and something associated with who they are (such as fingerprint or facial recognition).

Remove Fake Websites

You can count on solutions that monitor and eliminate counterfeit versions of your website. This way, you can prevent your employees and customers from clicking on malicious links.

Back Up Regularly

It is very common for phishing attacks to be associated with malware, including ransomware, which can impact the productivity of your business if you do not have a data backup program.

senhasegura GO Endpoint Manager: The Solution to Protect Against Phishing Attacks

One of the most effective solutions to prevent different types of phishing is senhasegura GO Endpoint Manager, which allows you to protect computers remotely connected to Windows and Linux endpoints. 

This tool:

• Allows you to control lists of authorized, notified, and blocked actions for each user, reducing threats related to the installation of malicious software and privilege abuse;
• Ensures compliance with regulations such as PCI, ISO, SOX, GDPR, and NIST;
• Enables provisioning and revocation of access for privileged local users, without having to install any agent on the target device;
• Records all requests for the use of administrative credentials in session logs; and
• Allows the segregation of access to confidential information, isolating critical environments and correlating environments.

About senhasegura

senhasegura guarantees the digital sovereignty of organizations. This is because it acts by avoiding the traceability of actions and loss of information on devices, networks, servers, and databases.

Our services are also useful to bring our customers into compliance with audit criteria and strict standards such as PCI DSS, Sarbanes-Oxley, ISO 27001, and HIPAA.

Conclusion

In this article, you saw what phishing is, how this cyberattack works, what the different types of phishing are, and how to identify them. We have also shown the features of senhasegura GO Endpoint Manager and how it contributes to avoiding this threat.  

Do you need this solution in your company? Contact us.

The process of digital transformation has intensified in companies of all sizes and industries, and is considered an essential factor for business success. One of the main consequences of this process is the exponential growth in the amount of data from customers, partners, and suppliers that are handled by these companies. 

No wonder the jargon “data is the new oil”: when properly handled, data is a powerful tool for decision-making, providing crucial information so that companies can act quickly and assertively in this new context. 

However, this digitalization process is accompanied by new business risks, especially those related to cybersecurity. By considering these new threats, organizational leaders have increasingly associated cybersecurity risks with business risks.

Implementing proper cybersecurity management requires companies to develop the policies and processes necessary to ensure the protection of this data. These policies and processes range from defining Information Security in the organization to the roles and responsibilities of those involved.

To define, guide, and verify the implementation of these cybersecurity policies and processes, some standards have been created by the market. One of the most recognized standards by the industry is ISO 27001, developed by the International Standards Organization (ISO) and the International Electrotechnical Commission (IEC). One of the main goals of the ISO/IEC 27001 standard is to help companies manage and protect their information assets so that they are secure. The standard enables the implementation of a robust approach to managing Information Security and building cyber resilience.

For this, the ISO 27001 standard provides for the implementation of an Information Security Management System, or ISMS. The ISMS proposed by ISO 27001 encompasses the application of processes and controls for the proper management of Information Security. According to ISO 27001, ISMS is part of the organization’s management system and is based on business risk management. This includes the creation, implementation, and maintenance of the appropriate business processes for effective Information Security.

The implementation of ISO 27001 assists a company in ensuring the integrity, confidentiality, and availability of data in accordance with defined policies and processes. However, for the ISMS to be effective and efficient, it must be continuously evaluated and reviewed by the respective responsible parties. For this, ISO 27001 provides for the implementation of a continuous improvement cycle of the ISMS processes. This improvement cycle, also called the PDCA cycle, consists of the following steps:

• Plan, which includes the development of the objectives, policies, processes, and procedures of the ISMS;
• Do, which addresses the steps necessary for the implementation of the objectives, policies, processes, and procedures established in the previous step;
• Check, which aims to evaluate and measure the performance of the ISMS;
• Act, which allows the application of corrective actions according to the measured items.

Other benefits achieved with the implementation of the ISO 27001 standard are:

• Protection of a company’s business and reputation with customers, suppliers, partners, and employees;
• Reduced operating costs and increased efficiency;
• Protection of information, including sensitive data;
• Reduction of cybersecurity and business risks;
• Increased confidence level;
• Avoidance of regulatory fines, especially those related to data protection laws, such as GDPR, LGPD, and CCPA;

We at senhasegura take security very seriously in the process of developing our Privileged Access Management (PAM) solutions. In this process, the products of our Integrated PAM Platform periodically undergo rigorous assessments, as well as audits and certifications with the strictest cybersecurity standards, including ISO/IEC 27001:2013. Obtaining this certification ensures the confidentiality and integrity of data throughout our organization, including processes and products.

It also demonstrates our commitment and ability to ensure the security of customer data, senhasegura’s security operations, product capabilities, and best development practices. In this way, we can address the needs of our customers through the products we develop, helping businesses to ensure the digital sovereignty of our customers over data and, above all, the reduction of cyber risks and business continuity.